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Free UK shipping on orders over £60

View Worldwide Delivery

Please note our lamps do not include charging pads or remote controls. Please click add to cart / pre order button below - you will be asked to choose your charging kit next.


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Buying for hospitality / commercial? Request a quote


You're covered for a minimum of 1 year with our product warranty.

We give you complete peace of mind with our one (1) year warranty. If your item is faulty, simply contact us within 1 year of the date of purchase and we’ll replace it or offer a reasonable alternative. We don't usually ask for an item to be sent back to us, as we can usually diagnose any issue straight away.

  • In keeping with our aim of providing exemplary customer service, we’re proud to offer a 1 year guarantee for all purchases from INSIGHT.
  • Any non-perishable product you purchase from us is covered for any fault that may develop in the 12 months following purchase.
  • INSIGHT reserves the right to remove this guarantee at any time. If goods returned to INSIGHT are beyond repair and are not covered by our guarantee, we will notify you to collect or recycle the product yourselves.

 

Our Warranty covers:

Your product against faults stemming from what we call 'defects in materials and workmanship'.
All faults / defects covered for 12 months.
You usually don't have to return a faulty /defective item.
All claims are limited to the repair or the replacement of the products only and do not include transportation charges.

    Our Warranty doesn't cover:

     The warranty shall not apply where such repair or parts replacement is required because of accident, neglect or misuse, or where equipment is modified, installed or repaired otherwise than in accordance with INSIGHT's maintenance and servicing instructions, or where any component or accessory not supplied by INSIGHT is attached.

    This warranty does not include consumables such as battery packs or light sources (bulbs). Our battery manufacturers warrant their batteries to be free from defects in workmanship and material under normal use and service conditions for a period of one (1) year after the original date of purchase.
    This warranty does not warrant the effective life (length of service) of the battery since the effective life of a battery is primarily determined by the usage patterns and the care taken over the battery’s lifetime.

     

    UK Delivery

    • *Working days are Monday-Friday and do not include bank holidays.
    • Some postcode exclusions apply to our UK Next Day delivery services.
    • We are unable to ship to BFPOs or PO BOX addresses.

     

    Service

    Delivery Price

    Delivery Time

    UK Standard Delivery

    FREE for orders over £60

    *£4.50 for orders under £60

    2-4 working days 

    (Subject to stock availability)

    UK Express Delivery

    £8.50

    1-2 working days 

    (Subject to stock availability)

    Channel Islands Delivery

    £16.50

    2-4 working days 

    (Subject to stock availability)

     

    Note: Jersey & Guernsey

    If you are placing an order to Jersey or Guernsey, you will have to select Jersey or Guernsey as the 'country' instead of the United Kingdom in order for the VAT charge to be removed.

     

    Pre-Orders

    • Please note that if you have ordered multiple items and one is out of stock (a Pre-Order product), this will delay your delivery. Orders cannot be dispatched until all items are back in stock and ready to be delivered.
    • If you place a pre-order, you may cancel your pre-order at any time before shipping has started, in which case we offer a full refund.



    International Delivery

    We offer delivery of selected products from our website to most international destinations. This is an insured, door-to-door service and may require a signature on delivery. Delivery of your order will usually be made within 5 working days of your order being placed but can take up to 10 working days depending upon customs clearance (Subject to stock availability). For pre orders please refer to the information on the product page and cart page of estimated shipping date.



    Service

    Delivery Price

    Delivery Time

    United States

    Delivery calculated at checkout. 

    Excludes duty and taxes.

    3-5 working days (Subject to stock availability)

    Europe

    Delivery calculated at checkout. 

    Excludes duty and taxes.

    3-5 working days (Subject to stock availability)

    Rest of the world

    Delivery calculated at checkout. 

    Excludes duty and taxes.

    5-10 working days (Subject to stock availability)



    For all international countries, the price you pay will exclude all relevant import duty and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from Customs. We recommend contacting your local Customs office or tax authority before placing an order.

    Please also note for shipping to the United States we will require the following information:
    • Importer of Record (This is the U.S. based company or individual who is taking responsibility for the shipment entering the United States.)
    • Federal Tax ID # or Social Security # for the Importer of Record (please include name and address associated with the Tax ID number).

     

    Unfortunately, due to carrier issues, we are currently unavailable to deliver to Russia and Brazil. Russian Customs authority regulations stipulate parcels can only be sent to registered business addresses and must be for commercial purposes. A shipment to a private individual cannot be sent to a business address.

    Our Delivery Promise

    Please be aware that due to the situation with Covid-19, there are production challenges and logistic restrictions that pose risks out of our control which can cause further delays. In these unprecedented times, we remain as agile as possible, putting the customers at the heart of our decisions to give the service we pride ourselves on, no matter how challenging. We cannot thank you enough for your understanding, patience and continued support. Please don’t hesitate to contact us on info@insightcordlesslighting.com may you have any concerns you wish to discuss.

     

    Insight Cordless Lighting Ltd reserves the right to amend these delivery options at any time. Delivery methods are consistently being reviewed and customer feedback is welcomed. If you would like to contact us about delivery please get in touch either by emailing info@insightcordlesslighting.com or by phoning +44 (0)1487 773 211  (available 9.00am – 5.00pm from Monday to Friday, excluding bank holidays).