International Delivery
We offer delivery of selected products from our website to most international destinations. This is an insured, door-to-door service and may require a signature on delivery. Delivery of your order will usually be made within 5 working days of your order being placed but can take up to 10 working days depending upon customs clearance (Subject to stock availability). For pre orders please refer to the information on the product page and cart page of estimated shipping date.
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Service
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Delivery Price
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Delivery Time
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United States
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Delivery calculated at checkout.
Excludes duty and taxes.
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3-5 working days (Subject to stock availability)
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Europe
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Delivery calculated at checkout.
Excludes duty and taxes.
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3-5 working days (Subject to stock availability)
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Rest of the world
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Delivery calculated at checkout.
Excludes duty and taxes.
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5-10 working days (Subject to stock availability)
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For all international countries, the price you pay will exclude all relevant import duty and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from Customs. We recommend contacting your local Customs office or tax authority before placing an order.
Please also note for shipping to the United States we will require the following information:
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Importer of Record (This is the U.S. based company or individual who is taking responsibility for the shipment entering the United States.)
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Federal Tax ID # or Social Security # for the Importer of Record (please include name and address associated with the Tax ID number).
Unfortunately, due to carrier issues, we are currently unavailable to deliver to Russia and Brazil. Russian Customs authority regulations stipulate parcels can only be sent to registered business addresses and must be for commercial purposes. A shipment to a private individual cannot be sent to a business address.
Our Delivery Promise
Please be aware that due to the situation with Covid-19, there are production challenges and logistic restrictions that pose risks out of our control which can cause further delays. In these unprecedented times, we remain as agile as possible, putting the customers at the heart of our decisions to give the service we pride ourselves on, no matter how challenging. We cannot thank you enough for your understanding, patience and continued support. Please don’t hesitate to contact us on info@insightcordlesslighting.com may you have any concerns you wish to discuss.
Insight Cordless Lighting Ltd reserves the right to amend these delivery options at any time. Delivery methods are consistently being reviewed and customer feedback is welcomed. If you would like to contact us about delivery please get in touch either by emailing info@insightcordlesslighting.com or by phoning +44 (0)1487 773 211 (available 9.00am – 5.00pm from Monday to Friday, excluding bank holidays).
