Providing that the items have not been used and are in their original packaging, we are happy to accept returns that are sent from outside of the UK, however we are unable to cover the return postage. To start the returns process please email firstname.lastname@example.org or call us directly on +44 (0)1487 773211. Please confirm the following in your communication:
- Order number
- Reason for requesting a return
We are unable to cover the costs of return postage outside of the UK, these goods are your responsibility until we receive them back to us. As a result, we strongly advise that goods returned to us are sent with an insured delivery method and are securely packaged.