Tracking you order
Once your order is placed, you'll be able to check its progress easily. Our carrier will contact you directly with your one hour delivery slot, and from there you'll be able to manage your delivery directly with their agent.
Your order will be delivered to the address given by you at the time of the order and, unless you have requested otherwise, a signature will be needed at the point of delivery. A card will be left if no-one is available to receive your parcel and you will be able to arrange a re-delivery directly with their agent via their text msg or email service.
Our carrier aims to deliver by the end of each working day, but parcels typically arrive before noon. This often means you'll receive your order less than 24 hours after it was placed. In the unlikely event that your goods do not arrive on time, please email us at firstname.lastname@example.org or telephone 01480 219 392 (From outside the UK: +44 (0)1480 219 392) and we will be happy to investigate on your behalf and resolve any delivery problems. Proof of delivery can be provided by us if needed, including the name of whoever signed for the parcel.
To track your recent order, please type or copy + paste your tracking number provided on your shipping confirmation email into the box below and click track. If you are having trouble using this system please contact a member of the customer services team who will be on hand to assist you.
Track your order below: